IRCTC

The four primary services that make up IRCTC's business are: hospitality and catering; online ticketing for buses, trains, and airplanes; tour packages for domestic and foreign destinations; and bottled drinking water sold under the Rail Neer brand.

Here's a detailed look at how IRCTC does business:

IRCTC takes pride in being one of the county's biggest providers of hospitality and catering services. IRCTC's catering operations are dispersed throughout all Indian passenger trains, railway stations, and the area surrounding the station.

There are three divisions within the hospitality and catering industry:

Catering Company on Wheels

In more than 460 passenger trains with pantry cars, including the Rajdhani, Shatabdi, Duronto, Gatimaan Express, Mail/Express, and the recently launched Vande Bharat Express and Tejas Trains, IRCTC is in charge of all onboard catering operations for Indian Railways.

The pantry cars, which provide the onboard catering services, are installed in each of these trains.

Other Services for Catering (OCS)

Its business is split into two segments under this service:

Static Caterers

IRCTC also has static catering businesses under this business. The fact that IRCTC also oversees train side vending (TSV) on Mail/Express and Superfast trains—which lack pantry cars—is a humorous fact.

The onboard merchants use TSVs to process orders from customers who have been presented with the menu chart. After the prescribed order is confirmed, the food is subsequently picked up by vendors at the authorized "meal pick-up places", and it is then given to the passengers

Basic Kitchen Designs

Base Kitchens is another one of IRCTC's static businesses. In order to provide top-notch meals for all of its passengers aboard trains, the Ministry of Railways renovated 46 base kitchens in total.

These kitchens are being constructed and will have contemporary technology installed. In addition, the Ministry of Railways plans to soon activate QR code capabilities on lunch packets and live feed CCTC cameras into the public domain.

IRCTC engages in several auxiliary business operations in addition to these two main companies. They have cell kitchens, Food Plazas, fast food restaurants, and refreshment rooms.